Academic Support Resources

Whether we are on-campus, online or a mix of both, Academic Services is committed to supporting and empowering students in reaching their academic goals. Our services are available online, via email and by phone. When we are able to do so, we will also be available on campus for our students. Please get in touch via phone at (815) 836-5593 or via e-mail at Or, feel free to make an appointment with a staff member in Academic Services using the link below:

Appointment Request


Blackboard can be accessed through the myLewis Portal using the Bb icon in the upper right hand corner or from the Resources Tab.  It can also be accessed directly at  If Blackboard is accessed directly, username and password are consistent with logging into the myLewis Portal.

If you need assistance transitioning to online learning via Blackboard or with other academic technology, you can request one-on-one training here. Live sessions will be offered during the fall semester. Check back for session details closer to the start of the fall semester.

Additional Blackboard Support
The links below offer tutorials and information on how to use Blackboard as well as information if you need additional assistance.


Academic Services will offer peer-to-peer tutoring either by phone, email or video conference. To schedule an appointment and see available tutors, please click here.

Brainfuse provides students with access to one-on-one tutoring 24 hours a day. Brainfuse provides real tutors in a wide range of subjects including Business, Computers and Technology, English, Math, Nursing and Science.

How do you access Brainfuse HelpNOW?
To access this tutorial resource, you must be logged into myLewis.  Once you are logged in, you can click on the Resources Tab on the right side of your screen. Once your screen refreshes, click on the Brainfuse button/link in top row, second column.  If you access Brainfuse directly, you will be prompted to pay for the service.  As a member of the Lewis Community, it is a free resource, but you must access it through the myLewis portal.  

For detailed instructions on using Brainfuse HelpNOW please refer to the attached User Guide.


If you would like to have an online academic coaching session with a Student Success Coordinator, please email You can meet by phone, email or via video conference. Student Success Coordinators can help students with time management strategies, goal setting, test-taking strategies and provide guidance on navigating and managing online and in-person learning experiences.

To make an appointment with a staff member in Academic Services:

Appointment Request


The Writing Center
The Writing Center offers online peer writing tutoring and, when possible, face-to-face support. The Writing Center also has an Online Writing Lab (OWL) where writers can access a variety of writing resources on topics such as formatting in MLA, APA, and Chicago Style, writing Process and design, ESL/ELL, resumes and cover letters, and much more!

The Writing Center offers assistance with the following:

  • Generating ideas and developing content
  • Organizing, editing, and revising
  • Transitioning between ideas and sections
  • Developing proofreading and editing skills
  • Developing professional documents such as resumes, cover letters, scholarship and fellowship essays, and personal statements
  • Integrating sources
  • Properly formatting in MLA, APA, and Chicago Style

You can find out more information about the Writing Center here. To access the OWL, visit or login to MyLewis and click on the Writing Center logo under the resources tab.

For an updated listing of the Library’s support services, please click here.


additional Resources