New laptops (faculty choice of Dell or Apple) are provided by Lewis University to non-adjunct faculty members on a 3 year cycle. Laptops are ordered, imaged and distributed by the ITSO department. Prior to the beginning of the Fall semester or upon hire, the faculty member will be contacted when the laptop is ready for pick up from the ITSO department. Data transfer from an old laptop that is being returned will be performed by the ITSO department prior to the equipment exchange. New laptops will be released to the faculty member upon the return of the old laptop. Laptops and all components remain the property of Lewis University. The faculty member is responsible for the health and welfare of the physical device and all components. Upon termination from the University, the laptop and all components immediately must be returned to the ITSO department.
If damage occurs to the equipment during the 3 year cycle, the faculty member will be responsible for bringing the equipment to the ITSO department for assessment of damages. Damages will be repaired if they are under the warranty agreement which may require shipment to the manufacturer. If laptop damage is beyond repair, the laptop will be replaced only if covered by the warranty. If damage is not covered by the warranty or the equipment/components are lost, a new laptop or the necessary parts may be purchased by the faculty or the faculty member's respective department.
The ITSO department will have available to faculty and staff peripheral equipment (AC adapters, mice, network cables, Apple AV adapters) for short-term loans. Loaner laptops will also be available for faculty and staff during extended repair periods of one day or more. Installed on the laptop will be a basic Lewis University image which will include the current versions of Microsoft Office, Smartboard software, EDC and Internet Explorer. ITSO will not transfer data from user's machine or install special software or printer drivers on loaner laptops. The faculty/staff member will be responsible for picking up and returning the loaned equipment from the ITSO office during normal business hours. Upon picking up the equipment, the borrower will be required to sign out the item and provide a date of return. If the equipment is not returned by the agreed-upon due date, ITSO will contact the end user in an attempt to have the equipment returned. If the equipment is not returned within 5 business days of ITSO contacting the end user, the respective dean or supervisor will be contacted. If after 10 business days the item isn't returned, the user will be sent a quote for replacement of the item to the ITSO stock. The user will be responsible for purchasing the replacement.