Frequently Asked Questions

  1. How do I contact the Office of the Bursar?

    Email inquiries to businessoffice@lewisu.edu.

    The direct number is (815) 836-5210 to contact staff or leave a voicemail message.

    The office hours are:
          Monday - Friday
          8:30am - 4:30pm

  2. What is the mailing address for the Office of the Bursar?

    The mailing address is as follows:

    Lewis University
    One University Parkway
    Unit 295
    Romeoville, IL 60446

  3. What is the fax number?

    The fax number is (815) 838-1380.

  4. Who do I make my payment check out to?

    Lewis University

  5. How do I access my bill?

    www.lewisu.afford.com or MyLewis Portal


  6.   How often will I receive a bill?

    You will receive a monthly online statement at www.lewisu.afford.com.  You must log in to your Student Account Center to view your bill.

  7.   Can I give someone else access to bill (ex. Mom, Dad, spouse, etc.)?

    Yes, you can add their information under the Share Account Access section on www.lewisu.afford.com.

  8.   What are my payment options?

    • Pay in full by the first day of class
    • Set up a monthly payment plan by the first day of class at www.lewisu.afford.com
  9.  When is payment due each semester?

    Payment is due the first day of class each semester.

  10.  How do I submit payment?

    • Payments can be made online at www.lewisu.afford.com via credit card or ACH transfer from a checking or savings account.

    • OR

    • Payments can be made in the Business Office via cash or check.
Questions and Answers about the new credit card policy
  1. What is changing beginning August 1, 2007?

    The University will not accept credit and debit cards payments directly for payment of tuition, fees, room and board, which appear on the student billing statement. Credit card payments can only be made through the Student Account Center Tuition Management Systems (TMS) gateway.
    TMS will charge a fee for this service.
    Credit card payment cannot be made through the mail, by person or over the phone.

  2. Are other college and universities making similar changes?

    Many colleges and universities are not accepting credit card payments at all, but Lewis University searched for alternative options that would permit credit card payments.

  3. Can I use any type of check as an ACH payment?

    No, only checks from a regular checking and savings accounts are accepted. Checks issued from credit card companies, money market accounts, home equity or other lines of credit cannot be processed as an ACH payment. However, you can mail those checks. Please, make sure you send your payment in the envelope we provide and include the Remittance Form from the top of your student schedule/invoice. Please write the student's nine (9) digit identification number on the check.