COURSE: L7-410 Healthcare Operations (3)|
Discussion includes the internal operating environment of a healthcare organization, including the impact of current healthcare regulations. Topics include organizational relationships and communication structures among patients, healthcare providers and administration; information systems; risk management; accreditation; and performance improvement tools and techniques. Focus is placed on the integration of cost containment, increased access, quality outcomes and patient satisfaction. Prerequisite: L7-350 and L7-400.